Step 1: First Contact (Within 24 Hours)
What Happens:
- Our specialist team calls you within 24 hours
- We listen to your situation and immediate needs
- Initial assessment and answer your questions about services and NDIS
Duration: 30-45 minutes
Outcome: Clear understanding of next steps and immediate support options
Step 2: Comprehensive Assessment (Within 1 Week)
What Happens:
- Detailed assessment of your needs, goals, and circumstances
- Review of existing reports or NDIS plans
- Development of personalised support recommendations
What You’ll Need:
- Medical reports and diagnosis information
- Current NDIS plan (if you have one)
- Information about your living situation and family dynamics
Duration: 1-2 hours (phone, video call, or in person)
Outcome: Personalised support plan recommendations
Step 3: Service Setup (1-2 Weeks)
If you have NDIS funding:
- Service agreements and introduction to your support team
- Scheduling of regular supports and emergency protocols
If you need NDIS support:
- Assistance with NDIS application and gathering evidence
- Connection to free community programmes while you wait
Outcome: Clear service schedule and support team in place
Step 4: Ongoing Support and Review
- Specialist staff providing agreed services
- Regular communication and coordination with healthcare providers
- Monthly progress reviews and plan adjustments
- 24/7 access to management team
What makes us different
- 24/7 support and quick response times
- Specialist expertise – all staff trained in young onset dementia
- Comprehensive support – coordination, advocacy, family education, and peer connections
Costs and funding:
NDIS-Funded Services: Most services covered with no out-of-pocket costs
Self-Funded Options: Private options with flexible payment arrangements
Free Community Programmes: Always available regardless of funding status
Frequently Asked Questions
Q: What if I’m not sure what help I need?
A: Our assessment process will identify the most beneficial supports for your situation.
Q: Do I need a referral from a doctor?
A: No referral required. Contact us directly or ask your healthcare provider to refer you.
Getting Started:
Phone: 1300 865 282 (24/7)
Email: hello@tdfwa.org.au
Online: Complete our application form
Remember: Every journey is different, but you don’t have to navigate it alone.
Donation
The Dementia Foundation
We proudly partner with research institutes and private researchers committed to enhancing dementia care through research and advocacy.
Contact Us
Get in touch to schedule a visit
No matter what stage of the journey you’re at – The Dementia Foundation is ready to help. We’d love to hear from you.
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